Healthtech and health-data systems
Bring your stack. Work through the infrastructure.
Review what your healthcare software needs to run, what your team will operate, and what a buyer will need to evaluate. Start with a published plan or scope a custom environment.
No sales team. Quotes, customer service and support come from qualified, trained systems engineers.
01 / Fit before a specification
Start with the workload, then choose the environment.
What we need to understand
- Runtime and services
- Languages, versions, databases, queues and background workers.
- Environments and data
- Production, staging and testing; which systems hold or receive sensitive data.
- Dependencies
- External APIs, identity providers, email, storage and network connections.
Find the platform detail
Review the published platform options, then confirm versions and dependencies against your application. Software support should be explicit before a move.
Explore platform options and pricingHosting an application does not mean supplying an EHR product, implementing a FHIR API or maintaining its integrations. Those responsibilities need their own owners.
02 / Draw the responsibility boundary
One environment. Distinct operating responsibilities.
Illustrative responsibility map, not a promised deployment topology. We confirm the design and scope for your workload.
HCH manages
Infrastructure
Server and service-stack operations, agreed network controls, infrastructure monitoring and backups.
Your team manages
Application
Code or container images, release testing, data structure, application access and business logic.
Confirm with each vendor
Connected systems
External APIs, EHR connections, identity, messaging and other services outside this hosting environment.
03 / Beyond the first deployment
Plan how the application will run and change.
Deployments and access
Agree who deploys, who can access each environment and how access changes are communicated. Root access is a separately scoped Enterprise arrangement.
Staging and rollback
Check the plan’s environment allowances and your testing process. Define application rollback separately from an infrastructure restore.
Monitoring and incidents
Separate host and service health from application-specific metrics. Custom application monitoring and integrations need explicit scope.
Recovery and availability
Published plans start with a single-server, single-AZ design. Discuss recovery targets and any need for multi-zone or multi-region architecture before selecting capacity.
04 / Make the buyer review easier
Review the evidence and cost assumptions together.
For security and procurement
Tell us which BAA, responsibility, data-location and security questions the buyer needs answered. We will confirm available documentation and whether questionnaire assistance requires a separate engagement.
HCH does not hold SOC 2 or HITRUST certification. Do not treat an infrastructure provider's reports as certification of your application or organization.
Read published scope and evidence availabilityFor engineering and finance
Compare platform pricing with your capacity and environment requirements. Separately identify migration work, connectivity, availability, support and metered services. Being a healthtech company does not automatically require a custom plan.
05 / A useful technical brief
Bring the details you already have.
Use this as a starting point with your engineering and security teams. Unknowns are welcome in the first conversation.
- Runtime and version, database, workers and external services.
- Production and non-production environments, with data boundaries.
- Expected usage, storage growth and current operational constraints.
- Deployment owner, access model and recovery requirements.
- Buyer review questions, timeline and a budget range if known.
Use this list with your team. Share this page or print it for your planning discussion. Keep patient information and credentials out of public inquiries.
Link to this checklistYou do not need a server specification to start.
Tell us what you are building or moving. An engineer will help establish the infrastructure and support scope, whether that fits a published plan or needs a custom configuration.
An inquiry does not place an order.